“Using Info-Surge has really made a positive difference on my “quality of life” in the practice. Since patients are so well informed before getting to the office, using Info-Surge gives me the time to practice medicine and answer each patient’s questions. I don’t have to rush to information meetings after hours, my staff has to answer fewer questions over the phone, and my patients are happy with the overall experience. Info-Surge's programs supplement my surgical practice with information about the procedure, follow-up care, exercise, and nutrition that patients can review at any time. As an internet based service, my patients have access to this information at any time. In the past my new patients were required to attend an information meeting which I personally conducted. I explained the procedure, its risks, complications, likely benefits, and its impact on their lives. Family members were encouraged to attend this meeting as their support and understanding is so important. During these meetings, I introduced my staff and office policies, gave a power point presentation and answered their questions. This process lasted an average of 90 minutes. As my practice became more successful, we could not accommodate the number of people interested in attending the meetings. Even with the addition of another meeting per month, there was still a 6 month waiting list. It was then that we teamed up with Info-Surge to deliver the information. Within three months, the problem was resolved. Today, my receptionist enrolls prospective patients in their e-learning programs when they call the office. This saved me an incredible amount of time and overhead expense. I have found that the vast majority of patients and family members, who viewed this program, have very few questions for me. They usually are satisfied, and more compliant with my instructions. I will continue my relationship with Info-Surge and highly recommend their services to others.” Dr. Joseph Caruana Synergy Bariatrics