info surge Info Surge
June 23, 2008
Internet Savvy Bariatric Surgery Patients Give High Marks to Online Education by Info-Surge

Williamsville, NY, June 23, 2008 Info-Surge publishes results of satisfaction survey for 3000 bariatric surgical patients. The company has been collecting surveys about its online patient education platform as part of a research initiative to identify effective web-based education methodologies and to help further the concepts of patient-centric health care.

With ever increasing managed care restrictions, dropping reimbursement rates and high malpractice risks, the move towards utilization of electronic tools that extend care and communication beyond the physical location of medical practices continues to grow.

Satisfaction surveys of 3000 patients who received web based education about their upcoming surgical procedure through Info-Surge revealed the following:

• 96% of patients said if given the opportunity they would choose Info-Surge to learn about future surgical procedures.
• 93% were highly satisfied with their online learning experience.
• 89% stated that Info-Surge’s online education made them more comfortable with the decision to have surgery.
• 19% said they “Always” use the Internet as a source for medical information, 31% answered “Most of the time”, and 36% answered “Sometimes”.
• 90% have internet access at home.
• 85% rated their proficiency with internet and computer use as above average.

In commenting on the results of the survey, Eran Kabakov, Info-Surge CEO stated: “These results send a clear message to bariatric surgery programs: use the Internet to educate and support patients. The education process to become a surgical candidate is very intense for patients and it places significant stress on surgical programs’ resources. It makes good sense to utilize online education systems to help everyone involved. Bariatric surgery is a complex and challenging undertaking which requires serious consideration by patient And physicians. Patient education is instrumental in helping these patients make informed decisions, and, in many cases can make the difference between a positive or negative outcome”.

It has been shown that there is a strong correlation between pre-operative education and patient outcomes. Additionally, computer aided education seems more effective in improving patient knowledge and clinical results . Info-Surge is committed to enhance the role of online patient education programs to provide better patient care and improve practice management.

About Info-Surge


Info-Surge is an innovative company that is the first to offer physicians and hospitals a comprehensive and fully customizable web-based e-learning system for patient education. Driven by the need to fulfill a void in clinical practice, Info-Surge improves patients’ access to accurate information by harnessing the convenience and broadcast power of the Internet.

PR/Client Relations:
Marina Enachi
marina@info-surge.com

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